Privacy Policy

Effective Date: 01.01.2025

This Privacy Policy describes how Kinguin US, LLC (“we,” “us,” or “our”) collects, uses, and discloses personal information in connection with your use of our website and related services (“Services”). By accessing or using our Services, you agree to the collection and use of your information according to this policy.

1. Information We Collect

1.1. Information You Provide to Us

• Account Information: When you register or communicate with us, we may collect your name, email address, phone number, and other contact or demographic information.
• Payment Information: If purchases or transactions are made, we may collect billing and payment details, though we rely on trusted third-party payment processors for secure handling of financial data.
• Communications: We retain any information you provide when contacting us via email or other channels, including customer support inquiries.

1.2. Information Collected Automatically

• Usage Data: We may collect log data about your activity on the website, such as your IP address, device type, browser type, pages visited, and date/time of visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our site. This helps us enhance user experience and analyze site performance.

1.3. Information from Third Parties
We may obtain information about you from external sources, such as marketing partners or social media platforms, in accordance with their terms and your privacy settings.

2. How We Use Your Information

2.1. To Provide and Improve Our Services
We use your information to process transactions, authenticate users, troubleshoot technical issues, and enhance the overall user experience.

2.2. To Communicate with You
We may send you administrative messages related to your account, updates about new features or policy changes, and marketing materials we believe may be relevant to you. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions included in our messages.

2.3. To Ensure Security and Compliance
We use information to detect and prevent fraud, abuse, or violations of our policies. We also use data to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1. Service Providers
We may share your information with trusted third-party vendors or service providers who assist us with hosting, analytics, customer support, payment processing, and other operational needs.

3.2. Legal Compliance and Protection
We may disclose information to comply with legal obligations, respond to lawful requests, or protect our rights, property, or safety (or those of our users, employees, or partners).

3.3. Business Transactions
In the event of a merger, acquisition, financing, or sale of all or a portion of our business, we may share or transfer your information as part of that transaction. We will notify you of any change in ownership or use of your information.

4. Your Choices and Rights

4.1. Access and Correction
You may request access to or correction of your personal information by contacting us at the email address provided below.

4.2. Marketing Preferences
To stop receiving promotional communications, you can follow the unsubscribe instructions in the email or contact us directly. Even if you opt out of marketing messages, we may still send you transactional or account-related messages.

4.3. Do Not Track
We currently do not respond to “Do Not Track” signals from web browsers due to the lack of industry consensus.

5. Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. We implement reasonable security measures—administrative, technical, and physical safeguards—to protect against unauthorized access or misuse of your information. However, no system can be guaranteed 100% secure, and you share information at your own risk.

6. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal data, please contact us so we can take appropriate steps to remove that data from our systems.

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We have no control over these external websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Effective Date” at the top. Your continued use of the Services after any changes signifies your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kinguin US, LLC
7345 W Sand Lake Rd,
STE 210 Office 9064
Orlando, FL 32819, USA
Email: [email protected]

We value your privacy and are committed to handling your personal information responsibly. Thank you for trusting Kinguin US, LLC with your data.